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Celonis has announced its acquisition of BPM vendor Symbio on the eve of its end-user event in Germany. This strategic move aims to bolster Celonis’s AI-driven process management capabilities. The announcement, made as executives and partners converge in Munich, marks a significant expansion for the company.

Understanding the background of Celonis

Known for its success in the enterprise sector, Celonis’s Execution Management System has delivered substantial savings. This system, initially focused on process mining, has evolved to include Sphere. Sphere aids in visualizing process interdependencies, identifying inefficiencies, and recommending improvements. High-profile customers like Deutsche Bank and BP have reported significant cost reductions due to Celonis’s solutions.

Synergy and future prospects

The acquisition of Symbio is expected to enhance Celonis’s capabilities in process management and redesign. Alex Rinke, Co-CEO of Celonis, highlighted the significant advancement in process intelligence that this merger brings. It combines Celonis’s strength in process mining with Symbio’s AI-enabled process management. Additionally, an updated Process Cockpit has been launched, merging live process insights with data from Symbio to create a unified experience.

Expanding capabilities through collaboration

This merger aims to revolutionize process management and redesign within organizations. It utilizes a data-driven, system-agnostic approach to optimize process operations. This approach includes continuous monitoring and maintaining compliance with designed processes. Symbio’s Navigator, integrated with Microsoft Teams, will make these processes accessible to all employees. Moreover, Symbio will contribute additional institutional knowledge, such as ESG guidelines, to Celonis’s process mining capabilities.

Leadership insights on the merger

Oliver Zeller, CEO of Symbio, emphasized the improvement in insights and performance expected from this collaboration. He noted its importance in aiding companies during process and system transformations.

Customers will now be able to not only mine their processes to identify opportunities and capture value, but also design their processes with a modern, AI-assisted process modeling solution.

Oliver Zeller, CEO of Symbio

Rinke reiterated the merger’s benefit in enriching process intelligence, blending premier process mining and management technologies.

In conclusion, the Celonis-Symbio merger is a significant step in AI-assisted process management. By combining their respective technologies, they aim to offer a comprehensive solution for optimizing business processes.

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