It was highly enjoyable speaking to Thomas Gengler, the Head of Chapter Reporting & BI Solutions, about PHOENIX group – Integrated Healthcare Provider’s journey to become more data driven.
I had the pleasure to speak to many data leaders about this topic, and especially about the reasons those initiatives fail. Speaking to Thomas, it was clear, that they developed a strong understanding of how to do it right – even though he was being humble… if you are struggling in your journey to become data driven, you should listen to this episode!
You want to know what we discussed in detail?
– 00:38 – Introducing Thomas.
– 02:04 – Digitalisation and the changes it brought to PHOENIX group – Integrated Healthcare Provider.
– 08:24 – Why did the management team decide to push for digitalisation?
– 12:04 – Benefits of digitalisation at PHOENIX group – Integrated Healthcare Provider.
– 15:58 – Self-service analytics – a myth or a must?
– 18:49 – Challenges of settign up self-service analytics.
– 26:19 – Training the power users.
– 35:16 – Driving the right team mindset that helps it adapt to change.
– 36:53 – “Data for the tiger” book.
– 45:46 – What would Thomas do different today, if he started his data journey from
scratch.